Frequently Asked Questions

Orders are typically processed within 1–3 business days. Delivery usually takes 7–15 business days depending on your location and carrier delays.

Yes. Once your order ships, you will receive a tracking number by email. Please allow 24–72 hours for tracking updates to appear.

We currently ship to the United States and selected international locations.

Orders can be canceled within 12 hours of purchase. After that, your order may already be processing and cannot be canceled.

Please contact us within 7 days of delivery with your order number and clear photos of the issue. We will review it and provide a replacement or refund when appropriate.

We accept refunds or replacements for damaged, defective, or incorrect items. Because our products are shipped directly from fulfillment partners, we do not accept returns for change of mind, wrong color selection, or no longer wanting the item.

You can contact us at support@paworahub.com. We typically respond within 24–48 business hours.